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POLICY
All Sales Are Final
We do not accept returns, exchanges, or issue refunds for any items purchased.
Please ensure you review product descriptions, sizing information, and details carefully before placing your order.
Faulty/Defective Items
We stand behind the quality of our products. If you believe you have received an item that is faulty, defective, or not as described, please contact us within 7 days of receiving your order. 

To process a claim for a faulty item, we require: 

  • Your order
  • A clear description of the issue 
  • Photos or videos showing the defect 

If the item is confirmed to be faulty, we will offer a replacement or store credit, depending on availability.
Non-Qualifying Issues
The following do not qualify as faults:  

   • Minor variations in color due to screen differences     
   • Normal wear and tear    
   • Damage caused by improper care, handling, or use
Contact Information

For any concerns regarding faulty items, please email us at: contact@dosmondes.com

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